Dear Valued Customers,

We regret to inform you that due to the numerous cases of fraud and attempted fraud, PIL Nigeria Limited
will henceforth only pay refunds to the following parties:

1. Consignee as recorded on PIL Bill of Lading.
2. Clearing agent as per the NCS Form C30 used for the clearance.

This policy is effective from any refund request received on or after 11th of June, 2018